Refund & Cancellation Policy
1. Overview
At Free Wings Foundation, every contribution matters, and we want you to give with confidence. We know questions occasionally come up, and we review every legitimate concern fairly and in good faith. This policy explains cancellations, contribution status, and refund requests.
2. Cancel Checkout
You can leave Stripe checkout before completion. General donation cancellation returns to /donate; campaign checkout cancellation offers a return to campaigns. No monthly payments are available.
3. Payment Status
You can view your contribution status after returning from Stripe. Until Stripe confirms payment, the status remains pending or unavailable.
4. Refunds
Refund requests are reviewed on a case-by-case basis. We may consider a refund for a duplicate donation, an incorrect amount, an unauthorized payment, a processing error, or confirmed campaign fraud or misuse. A contribution does not guarantee a particular campaign outcome. Review the Contact page if you have a concern about a donation.
5. Questions
Review the Contact page. Contact email awaiting confirmation.
